Sales Call Coach

Gong-style call review with AI-flagged moments, transcripts, and rep scorecards — coaching at the speed of sales.

Client:B2B SaaS revenue team (NDA)

Duration8 weeks

ScopeFrontend MVP for a B2B SaaS revenue org

Team1 PM + 2 engineers + 1 designer

// Every call scored, sorted, and ready for review

11Annotations / call

16Calls reviewed

Overview

Records every sales call, transcribes it, and flags key moments — discovery questions that landed, objections raised, talk-ratio drift. Reps get scorecards and 5 coaching clips per week so they actually improve.

Highlights

Auto-flagged moments — discovery hits, objections, filler words, talkovers
Per-rep scorecards with 12-week trend lines and 5 coaching clips per week
Talk ratio, sentiment, and call score on every call

Gallery

Call queue with talk ratios, sentiment, and AI scores — // Queue — every call scored and ready for review

Rep scorecard with 12-week trend lines — // Scorecard — 12-week trends per rep

Transcript with inline AI annotations — // Transcript — AI-flagged moments with summary rail

Outcomes

Coaching cadence shifted from quarterly to weekly per rep
Discovery question hit-rate measured per call instead of per quarter
Manager review time per rep cut by half

Tech Stack

Next.jsTailwindFramer MotionTypeScript

Features

Auto-transcribed calls with speaker diarization
AI annotations: discovery hits, objections, filler words, talkovers
Rep scorecards with 12-week trends
Coaching clips queue per rep
Talk ratio, sentiment, and call score on every call

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Building something in this space?

A 30-minute call is enough for us to understand your situation and tell you whether we're the right team. Usable version in the first two weeks if we are.

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